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Posts by category
- Category: Customer Service
- Category: Customer Complaints
- Category: Customer Relationship Management
- How to Calculate the Lifetime Value of a Client
- How to Develop a Long-Range CRM Strategy
- A New Take on an Old Faithful Technology — Point of Sale Technology & the Cash Register
- Writing Questionnaires That Work
- The Big “If” in Conducting a Client Survey
- Everyone Wins with a Customer Advisory Board
- Secrets to Boosting Your Sales with CRM – an eBook
- The Four Phases of CRM
- Do You Need CRM?
- CRM – The Comeback King
- Customer Relationship Management in Plain English
- Avoid the Four Perils of CRM
- Are You Making the Most of Your Customer Database?
- Category: Customer Satisfaction
- What a Business Can Learn From Its Customers
- Your Business Is On Trial and the Judge Is Your Customer
- Kroger Grocery’s Play-by-Play Brochure to Keep Customers Coming Back
- What a Business Can Learn from Its Customers
- Keeping Satisfied and Profitable Customers
- How to Get Your Customers to Say “WOW”
- Employee Suggestion-Idea Card from SJ Regional Medical Center
- Employee Suggestion-Idea Card from Kroger’s Store
- Danger Signals from Your Clients
- Customer Satisfaction – Really Delight Your Customers
- Customer Satisfaction Improvement Program Process Diagram
- Customer Loyalty Programs for Small Companies
- Customer Loyalty Programs Can Be Valuable for Small Businesses
- Customer Loyalty – Why Now More than Ever Focus on What We Have?
- The Best Loyalty Money Can Buy
- Customer Loyalty – A New Look
- 10 Ways to Improve Your Customers Relationships
- 7 Things to Never Tell Your Customer
- 6 Ways to Get Customer Feedback
- Category: Customer Service Strategies
- What to Do When You Lose a Major Client
- Test Your Telephone Effectiveness: Find Out if Your Phone Practices are Winning or Losing Customers
- Phone Answering Tips to Win Business
- Teaching Customer Service Reps the Art of Listening
- Your Business Is On Trial and the Judge Is Your Customer
- The Time for Customer Alignment Is Now: Is Your Company Ready?
- Reaching Out to Clients Pays Dividends
- Providing Quality Customer Service is a Key for Success
- Phrases That Pay: Simple Statements That Increase Your Perceived Value
- Mystery Shopper Sample Form – An Ice Cream Store
- Margaritas or Lemonade? Great Customer Service is About Small Details
- Instilling a Customer-Driven Culture
- For Openers — Five Ways to Greet Walk-In Customers and Boost Sales
- Don’t Let Customer Service Be Your Downfall
- Customer Service Standards – It’s What Customers Want
- Customer Service Needs Assessment Form
- Create Your Own Customer Service Strategy
- Can You Really Create Customers for Life?
- Can You Deliver Customer Service Via E-Mail?
- Audit Your Customer Service Strategies
- Category: General - Customer Service
- Category: Guarantees
- Category: Image
- Your Image Needs Constant Attention
- The Shocking Truth About Image – 4 Bizarre Reasons Customers May Not Like You
- Make Your First Impression a Good One
- First Impressions Count — Add Them Up
- Creating Just the Right Atmosphere for Your Customer
- Your Business Card – In Wallets or Wastebaskets?
- Creating a Great Business Card
- Category: Listening Skills
- Category: Telephone Skills
- Category: Entrepreneurship
- Category: Business Plans
- Systematically Making the Best Decisions
- Power Up Your Brainstorming
- Brainstorming and How to Use It
- What Does Your Company Mean (Stand For)?
- How Many Hours in Your Day?
- 10 Mistakes that Can Cost Your Business
- What Happens Next? — Shell Oil’s Use of Scenario Planning
- Trend Analysis for Business Planning
- The Viable Business Plan Diagram
- The Fine Art of Writing a Business Plan
- Business Plan Maintenance
- Category: Buying a Business
- Buying, Valuing and Selling Your Business
- Entrepreneurial Assessments
- Top Tips for Business Buyers or Sellers
- Moving On? Options for the Departing Business Owner
- Due Diligence: A Sample Checklist
- Do’s and Don’ts of Due Diligence
- Due Diligence Explained
- The Upstart Guide to Buying, Valuing and Selling Your Business
- Seller Financing: How To Make Sure It’s Part Of The Deal
- Buying a Business or Its Assets
- Category: Company Structures
- Forming an LLC
- Which Legal Form Is Best for Your Business?
- Differences Between LLC’s and S-Corps
- 3 Dumbest LLC Formation Mistakes
- Frequently Asked Questions Related to LLCs
- How Should Your Business be Organized
- Choose the Right Corporate Structure for Your Business
- Choosing Between a Corporation and an LLC
- Category: Entrepreneurship Assessments
- Category: Family Businesses
- Category: Franchising
- Category: General - Entrepreneurship
- So You Want to be a Consultant?
- The Business Vision and Company Mission Statement
- Porter’s Generic Strategies
- The 7 Pitfalls of Business Failure and How to Avoid Them
- 10 Survival Strategies for Entrepreneurs
- 4 Reasons Why Small Businesses Succeed (or Fail)
- What Makes a Location Great?
- Pick a Site for Your Business
- Issues to Consider When Assessing a Location
- Get a Good Deal on a Lease
- Choose Your New Location with Care
- What’s Your Intellectual Property?
- Personal Risks in Small Business
- How Can I Fix My Business Partnership?
- Can You See the Vision?
- Business Contract Basics – A Resource Directory
- Attitude and the Entrepreneur
- 10 Mistakes that can Cost Your Business
- 7 Tips for a Business Partnership That Works
- Category: Selling a Business
- Succession Planning for Business Owners
- Top Tips for Business Buyers and Sellers
- Selling a Business? Keep it Quiet!
- Moving On? Options for the Departing Business Owner
- Is Owning a Business Like Owning a Boat?
- Selling Your Business – Ten Steps to Maximize Value
- 8 Key Steps to Selling Your Business and Cashing In
- Category: Start-Ups
- The Viable Business Diagram
- Take Care Starting Entrepreneurial Businesses
- Startup Growth Calculator
- Start-Up Advice – No Further than Your Pizza Box
- Starting Your Business in Colorado – A Checklist
- 7 Habits of Highly Effective Startups
- The Deadly Mistakes Entrepreneurs Make
- Questions Would be Founders Ask (and the Answers)
- How to Succeed in Business in 4 Easy Steps
- Business Startup Expense Calculator
- 6 Start-up Business Traps to Avoid
- 6 Principles to Dramatically Improve The Odds of Startup Success
- Category: Strategy
- Category: Business Plans
- Category: Finance & Accounting
- Category: Bookkeeping & Accounting
- Accounting Education Resource Guide
- 9 Ways to Determine if a Venture is a Hobby or Business
- Reading a Financial Statement
- Cash Management: No Financial Discipline is More Important or Misunderstood
- Cash Flow & Gross Margin Connection: A Cleaning Firm’s Story
- Accounts Receivable: How to Collect When the Customers Won’t Pay
- Accounts Receivable: Give Credit Only Where It’s Due
- The Language of Accounting
- Inventory Accounting: The Concept Explained
- The Income Statement: Definition and Uses
- The General Ledger: The Concept Explained
- Our Irrational Fears of Numbers
- How Do You Find a Great Accountant? Lawyer? Any Kind of Business Specialist?
- Choosing an Accountant for Your Small Business
- Why Small & Medium-Size Enterprises Lose More from Fraud
- Depreciation: The Concept Explained
- Components of the Accounting System
- Choose the Right Accountant
- Bookkeeping & Accounting Basics: What You Need to Know to Make it Easy on Your CPA
- The Balance Sheet: Definitions and Uses
- Basic Accounting Terms and Concepts
- Accounting Software that Suits Your Needs
- Accountants and Bookkeepers Narrow the Gap
- Category: Borrowing Basics
- Category: Cash Flow Management & Modeling
- Danger Lurks in Your Inventory
- Helping Clients Outrun the Recession
- Days Sales Outstanding Calculator
- Factoring: An Expensive Source of Financing Explained.
- Are You Paying Too Much for Credit Card Processing?
- Towards a Better Budget
- Sales Forecast Projection Template (MS Excel Template)
- Profit and Loss Projection Template (MS Excel Template)
- Cash Flow Projection (MS Excel Template)
- Cash Flow Model Process Map
- Biting the Bullet on Preparing Financial Projections for the Business Plan
- Early Warning Signs of Payment Problems
- Don’t Get Caught with Overdue Accounts
- How to Create a Smart Credit Policy
- Accounts Receivable: Clear Up Those Overdue Accounts
- Accounts Receivable: 30 Ways to Get Paid in 30 Days
- 7 Ways to Improve Your Cash Flow
- Category: Credit Card & Merchant Accounts
- Category: Financial Ratios & Formulas
- Price-Margin-Volume Relationship Tables
- Percentage Calculation Formulas
- Margins and Mark-Up Calculators with Ranges of Outputs
- Margin and Mark-Up Calculators
- How to Calculate a Price Markup
- Inventory Turnover Ratio Calculation Formulas
- Common Business Ratios and What They Mean
- Percentage Calculation Formulas
- Category: Financing
- Category: Personal Finance & Investment Mgt
- Category: Profit Improvement
- Category: Bookkeeping & Accounting
- Category: Human Resources
- Category: Absenteeism
- Category: Benefits
- Category: Coaching & Soft Skills
- Improving Employee Relationships Through Better Work Conversations
- 15 Things to Remember about Feedback
- Feedback Should Be Clear and Actionable, Not “Nice” and Vague
- When Your Meeting Shouldn’t Have an Agenda Ahead of Time
- Team Coaching – A Role for Professionals
- 7 People You Don’t Want to Be!
- Manager’s Self-Assessment Questionaire
- Listen to Your Team
- What Does Your E-mail Say About You?
- The Business Lunch: How to Plan It and Survive It
- Get the Team You Want – Be Their Coach
- Help New Hires Succeed & Retain Them
- Stay Out of Hot Water – “Control the Temperature” Through Process
- Rebuilding Workplace Morale After Downsizing
- Unacceptable Behavior — What Do You Do About It?
- Positive Program for Performance Appraisal – HBR
- How To Offer Individual Praise Without Undermining Team Efforts
- How Do You Respond to Praise?
- Get Your Underperforming Employee to Quit — Try “Counseling Out”
- Fear of Feedback in Performance Appraisals
- Employee Performance Communications: A Better Way to Deliver Bad News
- Communications Checklist – Tools to Build Relationships with Employees
- Working with Navajos (by Marshall Plummer)
- Turn Supervisors into Coaches
- Taming the Alpha Executive
- Special Considerations for Coaching CEOs
- Get the Team You Want – Be Their Coach
- The Four Layers of Diversity – Click to Access the PDF
- Focus On Soft Skills: A Leadership Wake-up Call
- FISH! A Manager’s Guide to Morale Boosting in the Workplace
- Executive Coaching — What it is and How it Works
- Dealing with Specific Types of Difficult People
- Coaching is Coaching
- Coaches Do It By the Rules
- Coaching Begins at the Top and with the Best
- Behave Yourself — Changing How People See You is as Important as Changing How You Act
- Are You With the “In Crowd”?
- Accentuate the Positive
- 4 Steps to Resolve Conflict
- Management by Fad
- Category: Communications & Performance Reviews
- Category: Compensation
- A Quick-Start Employee Recognition Program
- The Four Key Qualities of Effective Employee Recognition
- Why I Never Let Employees Negotiate a Raise
- Why Good Incentive Compensation Plans Can Fail
- What are You Paying For? How to Ensure Return on Your Reward Investment.
- The Rewards of Recognizing Top Performers
- 9 Rules for Employee Recognition
- Motivating People: Getting Beyond Money
- Linking Reward Systems with Today’s Sales Roles
- It’s How Employees Perceive They are Awarded that Counts
- Great Compensation Design? First, Break These 12 Rules.
- Entrepreneurial Companies Need a Compensation Strategy
- Ensuring Culture Change at Arbella A Case Study in the Effectiveness of Rewards
- Are Shares Better than Cash for Rewarding Team Members?
- Category: Employee Recognition & Rewards
- Category: General - Human Resources
- Work Place Privacy — A Team Issue
- Telecommuting: Its Pros and Cons
- Outsourcing Human Resource Management
- Office Politics: People Who Make Organizations Go
- Office Politics: Deal with Them!
- Low-Cost, But Not Cheap — Corporate Events Enter a New Era
- Laying Off People the Least Unpleasant Way
- How to Assemble an Employee Handbook
- Goal Setting: Why to Do It and How
- Flex Time: Flexible Work Arrangements Promote Productivity
- Exit Interviews: Worthwhile When Done Well
- Exit Interviews: How an Employer Aces the Exit Interview Process
- Easy Time Management
- Dishonesty in the Workplace
- Developing HR policies for a Start-up from Scratch
- Flex Time: Bend Over Backwards for Flextime
- A New Look at the Workforce
- 5 Essential Strategies for Managing Up
- Category: General - Part Two
- Category: Interviews & Onboarding
- How to Lose Half of Your Hires in a Year
- Minimizing the Risks of a Background Check
- The Hiring Manager’s Complete Interviewing Guide
- An Employer’s Hiring Guide
- Employee Selection: The Interview
- Employee Selection: Build Your Team with Successful Interviews
- Employee Orientation: Do’s and Dont’s
- Employee Interview: Pre-Interview Questionaire
- Employee Interview: Interviewing Potential Sales Representatives
- Employee Interview: How to Interview and Hire Top People Each and Every Time
- Employee Induction: Help New Hires Suceed
- Employee Induction: Giving New Team Members a Head Start
- Employee Induction: Day One is a Key Experience
- Category: Job Descriptions
- Category: Job Search Strategies
- Thank You Notes to Interviewers: Beyond Thanks – Close the Sale!
- Resumes: Four Upgrade Tips
- Resumes: Three Steps to Writing Your Resume
- Resumes: The “Interviewable” Resume
- Resumes: The Good, The Bad and The Ugly
- Resumes: Is Your Resume on Target?
- Resumes: How to Explain Two Jobs in a Year
- Know What Questions are Coming at the Interview
- Interviewing Like a Pro in Five Easy Steps
- How to Handle the “Greatest Weakness” Question in an Interview
- How to Recover from a Firing
- Sure Fire Ways to Blow an Interview
- 8 Keys to Employability
- Category: Legal Issues
- Category: Recruiting
- So What if They Were Fired?
- Recruiting a Top Marketing Manager
- Overcoming the Skills Shortage
- Overcome the Skills Shortage with Branding
- NM Department of Transportation Recruiting Brochure
- Increasing the Odds of Success with Outside Hires
- How to Find and Hire Good People
- Help Wanted Ads – Top 10 Mistakes that Would Turn Off a Potential Librarian
- “Employer of Choice” — What is It?
- 10 Hiring Tips for Small Business
- Category: Retention
- Why Productive Workers Leave— Seven Suggestions for Keeping Them
- What Your Team Members Really Want
- Retaining Good Team Members in a Small Company
- Fueling the Fire of Your Star Performers & Retaining Them
- Develop an Employee Retention Strategy
- Common Sense Guide to Reducing Employee Turnover
- Boosting Employee Retention
- Category: Retirement Planning
- Category: Training Programs
- Category: Marketing
- Category: Advertising & Advertisements
- 10 Most Common Postcard Marketing Mistakes
- Business Cards that Work
- When Advertising, Think “Effective”, Not “Cheap”
- Test Your Advertising While You Do It
- Do You Want Better Brochures?
- Is Your Ad Killing Your Brand?
- How to Write Better Ad Copy
- How to Advertise on the Radio
- Getting the Highest Return on Your Ad Dollar
- Creating Your Own Publicity Material
- 9 Ways to Write Sure-Selling Ads
- 8 Ways to Write Powerful Headlines
- 5 Questions to Determine Which Advertising Media to Use
- 3 Ways To Get More Sales When You Advertise
- Category: Branding
- Create Your Own MS Outlook Signature
- Examine Your Firm’s Packaging
- Your Image Needs Constant Attention
- Create the Perfect Tag Line for Your Business
- Prepare Well When Changing Your Business Name
- Your Business Card — In Wallets or Wastebaskets?
- Creating a Great Business Card
- Be Known by Your Affiliates
- 3 Questions You Need to Ask About Your Brand
- 10 Tips for Choosing a Logo
- Prepare Well When Changing Your Business Name
- Find Out if a Business Name is Taken
- Category: Direct Mail
- Writing Better Direct Mail Marketing Pieces
- Using Direct Mail to Build Business
- Top-Ten Direct Mail Marketing Mistakes
- Postcard Marketing: The Low Cost, High Impact, Small Business Marketing Weapon
- Make Your Direct Mail Work Harder
- Get Your Direct Mail Noticed
- Direct-Mail / E-mail Marketing Campaign Marketing ROI Calculator
- Category: General - Marketing
- Stunningly Awful Demos – Top Ten List of What NOT To Do
- How Brochures Derail Sales of New Product and Services
- Keeping an Eye on Your Competitors
- Generations, their Profiles and How to Connect
- Women Customers are Changing How Cars are Sold
- Why Marketing Had to Change
- Marketing to the “Twentysomethings”
- Marketing Smarter to Increase Sales
- Marketer, Sell Thyself!
- Manage Your Own Big Event
- Focus the Choices You’re Offering
- Effective – Not Expensive Marketing
- Cut PR Costs and Get Better Results
- Changing Channels? Beware of Conflicts
- Be Different — and Quantify It!
- 32 Low-Cost Ways to Promote Your Business
- 11 Ways to Make Your Brochures Effective
- Category: Ideal Customer Profile
- Category: Market Research
- Metrics and Marketing
- You’ve Got Marketing Data: Now What Do You Do With It?
- Spot the Trend and Get Ahead
- Ethically Gathering Competitive Intelligence
- Effective Marketing for Your Company Uses Market Research
- The Consumer Shift to Value
- Basic Market Research for Small Business
- Analyze the Competition and Get Ahead
- Category: Marketing Plans
- Five Myths of Professional Services Marketing
- Unlocking the Hidden Marketing Gateways
- Marketing Strategies for Professional Services
- The Ultimate 5-Step Marketing Plan
- The Viable Business Plan Diagram
- The Renn’s Story – Market Research and Business Planning Failure
- The Importance of a Marketing Plan
- Professional Service Firms: Market to the Clients You Already Have
- Promotion Planning Can Yield Steady Business Growth
- Marketing to the Aging Baby Boomers
- Market a Service or Other Niche Business – A Sample Plan
- Joe’s Red Hots — A Case Study in Promotion Planning
- How to Build Your Business
- Crazy Marketing Ideas
- 5 Key Marketing Questions
- Category: Marketing Strategies
- Big Businesses Can Present Big Opportunities
- Top-10 Marketing Tactics Under $10
- The Case Study and How to Shorten It
- Third Party Testimonials Are Powerful
- Relationship Marketing and Why It’s Not Working — But Can
- Make a Small Firm Look Bigger
- How Your Small Business can Survive When a Giant Comes to Town
- How You Can Use Testimonials in Your Marketing
- How to Multiply Your Marketing Results With Less Effort
- Help the Community and Your Firm
- Guerrilla Marketing — How Does it Work
- Getting in Touch with the Feminine Half — or More
- Get the Buzz in Your Marketing
- Marketing Ethics: Not All’s Fair in Love and Marketing
- Market Your Business with an eBook
- Add Benefits to Increase Sales
- 11 MONSTROUS Small Business Marketing Mistakes and How To Avoid Them
- 8 Crimes of Marketing
- 6 Give to Get Marketing Examples
- 6 Low-Cost Marketing Strategies
- The Four Myths of Professional Services Marketing
- Category: Media Relations
- Category: Networking
- Category: Packaging
- Category: Pricing
- Category: Selling Skills
- Selling — More of a Marriage, Less a Whirlwind Romance
- Overthinking Yourself Out Of Success
- More Stuff We Make Up About Our Prospects That Interfere with Sales
- 10 Top Sales Tips for Sales Success
- 7 Steps to Successful Cold-Calling
- Successfully Selling Services
- Referral Marketing Is Target Marketing at Its Best
- Expect Referrals — Actions Say How You Want to be Treated
- Buyer Psychology: Change the Way You Persuade
- Category: Sponsorships
- Category: Trade Shows
- Category: Web Sites & E-Marketing - Part 1
- 7 Social Media Mistakes That Kill ROI – And How to Fix Them
- First Rate Writing Adds Power To Web Site Design
- E-Mail Merging and Sending MS Publisher Newsletters (Works for All Versions of Publisher Since 2007)
- Don’t Give Up on E-mail Marketing
- Create Better Online Forms
- Choosing a Host for Your Company’s Website
- Catching Customers With Your Website
- Add a Webinar to Your Marketing Mix
- 15 Ways To Improve Your E-mail Delivery Rates
- 11 Steps to Create a Successful Website (an e-book)
- 10 Easy Ways to Improve Your Website
- 10 Steps To Effective Search Engine Optimization (SEO)
- 8 Tips to Significantly Improve Your E-mail Response
- 7 Marketing Questions You Should Ask Before Hiring a Teenager to Build Your Website
- 5 Rules for an Effective Direct Email Marketing Campaign
- 5 Reasons e-Newsletters Get Trashed
- Category: Web Sites & E-Marketing - Part 2
- How to Build a Small Business Website with WordPress
- What Should Your Internet Strategy Be? [Part 2]
- What Should Your Internet Strategy Be? [Part 1]
- The Facts of Going Online
- Social Media: ROI Possible
- Planning and Publishing Your Company Website
- How To Write An Effective Landing Page
- How to Secure Your Company’s Website
- How To Make Email Marketing Work for Your Small Business or Non-Profit
- How to Get Visitors to Really Hate a Website
- Focus the Content on Your Website
- Category: Advertising & Advertisements
- Category: MS Office, Acrobat & PC Tips
- Category: Adobe Acrobat and Acrobat Reader
- Category: Computer Hardware
- Category: Computer Software
- Category: Internet Searching
- Category: Microsoft & Microsoft Office Training
- Category: Microsoft Access Tips
- Category: Microsoft Excel Tips - Part One
- 83 Excel Tips Every User Should Master
- Choosing between Vlookup and Index-Match formulas
- 20 Principles for Good Spreadsheet Practice – PDF Document
- Creating an Index Sheet for a MS Excel Workbook
- Creating a Summary Report in MS Excel with Data Consolidation
- Creating a Floating Column Chart in MS Excel
- Copy Hundreds of Rows of Excel Formulas in Three Steps
- Count If Functions for Two Conditions
- Conditional Formatting to Find Locked and Unlocked Cells
- Combine Text and Dates in the Same Cell
- Clean Up MS Excel Data of Printable Artifacts
- Calculate Conditional Running Totals in MS Excel
- Create a MS Excel Chart That Automatically Updates with New Data
- ASAP Utilities – Simply a “Must Have” Add In for Serious MS Excel Users
- Add a Chart to a MS Excel Comment
- 85 Excel Keyboard Shortcuts
- 75 Essential Excel Tips
- 10 Steps to Creating a Simple Break-Even Template in Excel
- 10 Steps to Creating a Scrolling Excel Chart
- 3 Ways to Fill Blank Cells in an Excel Spreadsheet
- 3 Tips for Using Excel’s Conditional Formatting More Efficiently
- Category: Microsoft Excel Tips - Part Three
- Using VBA to Generate a List of Sheet Names
- Understanding Excel’s Conditional Formatting Rules Can Help Prevent Unintended Results
- What is a MS Excel Macro and Why Should You Care?
- Using the COUNTIF Function to Break Ties
- Using the COUNTBLANK Function in Building Financial Statements
- Use SUM in an Array Function to Count Values that Match Multiple Criteria
- Use Editing, Fill and Justify to Add Instructions to a MS Excel Worksheet
- Use a Function to Count Cells Between Two Values in MS Excel
- Two Dynamic MS Excel Chart Enhancements
- Trapping Errors in MS Excel Formulas
- Sum Subtotals in a Filtered MS Excel List
- Sort Four or More Columns of Data – Another Approach
- Sort Four or More Columns of Data Simultaneously
- Reduce Repetitive Worksheet Typing by Using Formulas
- Putting MS Excel’s Table Feature to Work for You
- Power Pivot and Power Query in MS Excel 2013
- Populate a Dynamic Dropdown List
- Placing Multiple Charts on a MS Excel Chart Sheet
- Pivot Table Magic
- Manipulating Data with MS Excel Pivot Tables
- Making Subtotal Values Standout in MS Excel
- Keyboard Shortcut List for MS Excel
- Inserting and Using the Calendar Control Object
- Category: Microsoft Excel Tips - Part Two
- How to Prevent MS Excel from Turning Fractions Into Dates
- Give Your MS Excel Charts a Makeover
- Free MS Excel Template Listing – Lots of Good Ones!
- Formula Auditing Better in MS Excel with the Explode Add-In
- Forecast the Future with MS Excel Trendlines
- How to Find Duplicates in MS Excel
- How to Add a Dropdown List to MS Excel
- Hidden Gems in MS Excel
- Format MS Excel Sparklines to Expose Details
- 5 Tips for Enhancing MS Excel Charts
- Find Matching MS Excel Data in Just Three Clicks
- Enter MS Excel Data in Multiple Worksheets Simultaneously
- Documenting MS Excel Formulas
- Delete Duplicate Rows in a MS Excel Worksheet
- Data Entry: Built-In Functions to Simplify Data Entry
- Customizing Workbook Printing in MS Excel
- Cross Footing Logic – Avoiding Costly Errors
- Create a List Box in MS Excel to Ensure Data Entry Accuracy
- Category: Microsoft Outlook Tips
- Category: Microsoft PowerPoint Tips
- Spice Up Your Bullet Point Lists in MS PowerPoint
- Break These 10 Habits – Make Your PowerPoint Presentation Outstanding
- Advanced Animation in MS PowerPoint to Imply Growth or Movement
- Adding Music and Narration to a MS PowerPoint Presentation
- 10 Tricks for Working More Effectively in MS PowerPoint
- 5 Tips for Working in Video in MS PowerPoint 2010
- Category: Microsoft Windows Tips
- Category: Microsoft Word Tips
- How to Fill Text with a Picture in Word
- Scale a MS Word Document to Different Page Sizes Without Reformatting
- Remove Unwanted Blank Pages After a MS Word Table
- Print Multiple Pages of a MS Word Document on a Single Page
- Integrating MS Excel Into a MS Word Document
- How to Insert a Line Above a MS Word Table
- Have MS Word Automatically Align Tables to Changes in Page Layout
- Creating Random Text in MS Word
- Balancing Text in MS Word Columns
- Add Chapter Numbering to Your MS Word Documents
- 10 Steps for Boosting MS Word Productivity
- 10 Steps for Working with MS Word Tables
- 10 Steps to Creating a MS Word Form with VBA
- 10 Advanced Formatting Tips for MS Word
- Category: Viruses
- Category: Operations
- Category: Business Development
- What’s a Consultant and How to Work with One
- The Internet Speed-To-Market Trap
- Improve Your Processes, Improve Your Bottom Line
- How to Pick the Good from Bad in Small Business
- Clever Clues for Driving Your Business Through a Downturn
- Bureaucracy Has No Room in Small Business
- 12 Steps to Improve Retail Sales
- 10 Powerful Ways to Grow More Business
- Project-Investment Appraisal Criteria Matrix
- Porter’s 5 Forces – A Model for Industry Analysis
- Building Competitive Advantage to Win
- Barriers to Entry
- Street Smarts: Secrets of a $110 Million Man
- Growing Pains in the Small Business
- 11 Ways to Pump Up Productivity
- Category: Change Management
- How Prioritizing Initiatives Fuels Performance Turnarounds
- The Change Equation
- Core Values – Baldrige Criteria
- The Power of Small Ideas
- Overcoming Obstacles and Achieving Goals
- Implementing Change – 10 Tips for Success
- How Will Your Business Respond to The Challenge of Change?
- How Harley-Davidson Got Back Basics
- Change Management is a Part of Life
- But That’s the Way We’ve Always Done It
- How Will Your Business Respond to the Challenge of Change?
- The E-Myth Revisited – A Book Review
- Failure’s Not So Bad if You Learn Something From It
- Debunking the Entrepreneurial Myth (E-Myth) to Grow a Successful Business
- Change is Part of Growth
- Transferring Control in a Family Business
- Passing Along the Family Business
- Next in Line for the Family Business
- Category: Disaster Planning & Recovery
- Category: General - Operations
- Workplace Privacy — A Team Issue
- Take It or Leave It: The Only Negotiating Guide You’ll Ever Need
- Recognizing the Top-25 Hidden Workplace Dangers
- Organize Your Office and Keep it That Way
- National Do Not Call Registry
- The Workable Office
- Haggling Makes Business Sense
- Employee Suggestion Idea Card from Kroger Grocery
- E-Mail Archiving Essentials
- Document Retention: What to Keep and for How Long
- Choose the Right Supplier the First Time — The Way You are Chosen
- A Start on Office Ergonomics
- 10 Mistakes When Buying a Business Phone System
- Category: Intellectual Property
- Category: Inventory
- Category: Meetings
- Successful Audio Conference Tips
- Stop Torturing People with Terrible Meetings
- “Starring Roles” in a Meeting
- Running Effective Meetings
- Make Your First Impression a Good One
- The Guide for Great Meeting Facilitation
- The Business Lunch: How to Plan It and Survive It
- Beating the Meeting Blues
- A How-to Guide for Facilitators
- Category: Operations Manuals
- Category: Performance Management
- Category: Point of Sale Systems
- Category: Values
- Category: Business Development
- Category: Personal Growth & Leadership
- Category: Boards of Directors
- Category: Delegation
- Category: Ethics
- Category: General - Personal Growth & Leadership
- 7 Ways to Get Your Desk Clean & Keep it That Way
- The Abilene Paradox – The Management of Agreement
- Problem Solving — How to Do It
- Pace Has its Place in Your Quality of Life
- How Will You Measure Your Life?
- Easy Time Management
- Designated Readers: Tracking & Sharing Articles to Help Team Success
- Making Your Office More Comfortable
- How to Identify a Leader
- Category: Leadership
- The Tyranny of the Urgent Can Cause Priority Overload
- The CEO’s Role in Leading Transition
- So You’re in Charge. Now What?
- Leadership – Give it a Try
- Instilling Flexibility – Expectations, Measurement and Consequences
- Implementing Covey’s 7 Habits of Highly Successful People
- 10 Tips for Managing Virtual Teams
- 10 Sure-Fire Ways to Fail as a Manager
- 5 Traits of Great Business Leaders
- 4 Layers of Diversity Diagram
- 3 Keys to Leading a Like Professional
- See Your Own Vision Statement
- 5 Ways to Kill Any Business
- Category: Project Management
- Category: Speeches & Presentations
- Category: Sales Management
- Category: Closing Sales
- Category: Compensation Plans
- Category: General - Sales Management
- Category: Management & Motivation
- 7-Point Checklist for Sales Leaders Riding Shotgun on Sales Calls
- Turn “Losers” into Winners
- To Help Salespeople Perform, Analyze Their Sales Numbers
- Sales Reps Need A Plan
- How to Prep for a Great Sales Kickoff Meeting
- Get Your Sales Reps Branded
- Don’t Sit Back When Managing Your Sales Force
- 9 Steps to Building a Winning Sales Organization
- 5 Coaching Steps to Become a Better Sales Manager
- Diagnosing Stalled Sales
- Leads Have Value Only if They’re Managed
- Category: Selling Skills
- You Can’t Know Everything
- Selling Consulting Services: How To Land Your First Client
- Persistence Sells. Turning Cold Leads Into Hot Sales.
- Creating a Customer Feeding Frenzy
- Cold Calling: A Compilation of Articles on Doing it Right
- 10 Steps Towards Conducting A Successful Sales Call
- 7 Habits of Less Successful Salespeople
- You Can’t Know Everything
- Why Your Best Clients Don’t Give You Referrals, And 10 Things You Can Do About It
- Give Customers a Reason to Decide
- 5 Great Ways To Warm Up Your Cold Calls
- The Best Kept Secret of the Selling World
- Be Yourself and Sell Yourself
Chris’ combination of academic credentials, career experience and temperament ideally suit his calling as a business development advisor. Clients say he has a mind for business and a heart for service.