by Chris Hunter | Dec 26, 2015 | Communications & Performance Reviews
by Chris Hunter | Dec 25, 2015 | Profit Improvement
Here are 12 profit improvement ideas for your business from Andy Hanselman. 1. Choose ‘em Or Lose ‘em! First of all, do you actually know where your profits come from? I don’t just mean, what’s left at the end of the month when you do all the ‘sums’, but who, how and...
by Chris Hunter | Mar 27, 2016 | Performance Management, Profit Improvement
Identifying and interpreting statistics for a business does not need to be a scary prospect. Tracking critical numbers helps monitor cash flow operation as well as profitability, which is all-important for businesses. Critical numbers and the mere mention of them make...
by Chris Hunter | Nov 25, 2015 | Communications & Performance Reviews, Leadership, Management & Motivation, Sales Management, Strategy
Fewer than half of workers are committed to the goals of their organization. That’s the key finding in a survey by FranklinCovey of 12,182 U.S. workers conducted in late 2003 and released in March, 2004. The survey also showed that only 48% of workers believe...
by Chris Hunter | Mar 23, 2016 | Business Development
There’s something funny about the organizations we humans create. Almost inevitably a bureaucracy develops in every enterprise, and it grows stronger as time goes by. By definition a bureaucracy can be just a system of rules or a way of doing things, but the...
by Chris Hunter | Mar 24, 2016 | Change Management
by Chris Hunter | Mar 24, 2016 | Change Management, Management & Motivation
In the modern business world change is inevitable. Embracing change is even seen as a mandatory aspect of business – a “change or die” situation. You may not entirely agree with this but no matter how much you resist change the world will still...
by Chris Hunter | Dec 25, 2015 | Absenteeism
by Chris Hunter | Mar 27, 2016 | Change Management, Leadership, Strategy, Values
by Chris Hunter | Nov 19, 2015 | Change Management, Franchising, General - Entrepreneurship, Start-Ups
In today’s crowded marketplace, businesses need a competitive edge to be successful. Yet thousands of small businesses fail each year. According to Michael Gerber, Founder and Chairman of E-Myth Worldwide, much of that failure is the result of letting...
by Chris Hunter | Dec 29, 2015 | General - Human Resources, Leadership
Every person in every organization is well aware that by adopting even the most basic time management techniques they can become more effective, and hence more productive. Even if they don’t actually do it. For professional service firms it is especially...
by Chris Hunter | Mar 25, 2016 | Customer Complaints, Customer Satisfaction, Customer Service, Customer Service Strategies, General - Operations
by Chris Hunter | Mar 25, 2016 | General - Operations
by Chris Hunter | Dec 29, 2015 | General - Human Resources
by Chris Hunter | Dec 29, 2015 | General - Human Resources, General - Operations, General - Personal Growth & Leadership
In most enterprises today goal setting for team members is a part of the business structure. Goals provide a direction toward which your team can direct their energies. Goals focus your efforts and the efforts of your team on the activities that propel you in the...
by Chris Hunter | Nov 22, 2015 | Business Development, Change Management, General - Entrepreneurship, Strategy
Success, they say, is its own reward. In the competitive world of small business, this must be doubly true – financial benefits aside, ‘making it’ is even more satisfying if you have established and grown you business from the outset. But with success comes growth...
by Chris Hunter | Mar 24, 2016 | Change Management
If there was ever an American icon of the highways it’s the Harley-Davidson motorcycle. 2003 is the year the company celebrates its 100th anniversary with a series of motorcycling events around the world. The company also announced record revenue and earnings for its...
by Chris Hunter | Dec 29, 2015 | General - Human Resources
by Chris Hunter | Mar 24, 2016 | Change Management
by Chris Hunter | Mar 30, 2016 | Leadership
by Chris Hunter | Mar 24, 2016 | Business Development, Change Management
Ever calculated just how much you spend on software? Or does the thought of the money spent on IT to supposedly improve your business make you want to cringe? Here’s something even more cringe-worthy. Many businesses are obliged to invest heavily in new software to...
by Chris Hunter | Mar 27, 2016 | Coaching & Soft Skills, Employee Recognition & Rewards, General - Human Resources, Leadership, Performance Management, Retention
Everyone who’s ever worked in a business has thought about how to make it better. It’s usually with the goal of making their own job a bit easier or more rewarding, but that’s natural and highlights the sincerity of suggestions that originate from...
by Chris Hunter | Nov 25, 2015 | Business Development, Change Management, General - Entrepreneurship, General - Personal Growth & Leadership, Leadership, Start-Ups, Strategy
by Chris Hunter | Dec 25, 2015 | Profit Improvement
One of the big secrets of multinationals is their constant striving to become the lowest cost producer in their field. These low costs feeds straight through to their bottom line, and is a technique that can also be used by small companies. For businesses wanting to...
by Chris Hunter | Nov 22, 2015 | Change Management, General - Entrepreneurship, Start-Ups
The E-Myth Revisited: Why Most Small Businesses Fail & What to Do About It Michael E. Gerber, Publisher: HarperBusiness Michael E. Gerber is founder and CEO of E-Myth Worldwide, based in Santa Rosa, California. He is the bestselling author of The E-Myth...
by Chris Hunter | Mar 24, 2016 | Business Development
Entrepreneurs are generally known for being in a hurry, and many could not resist the urge to move as quickly as possible when the advent of the Internet dramatically compressed business and product development cycles. In the years before the Internet, the phrase...
by Chris Hunter | Mar 27, 2016 | Performance Management
Everyone’s heard the expression “What you can measure you can manage”, but just having measurements isn’t the full story. You need to have the right measurements, and then be able to interpret them and use them to develop effective business...
by Chris Hunter | Mar 27, 2016 | Business Plans, Change Management, Ethics, Leadership, Management & Motivation, Values
by Chris Hunter | Mar 24, 2016 | Business Development, Change Management
A computer whiz who offers his services to businesses needing I.T. advice says on his website: “When I was employed at IBM I was an employee. While I was unemployed I was a consultant.” His tongue-in-cheek inference is that consultants are between jobs...