Customer Service | Cornerstone Business Solutions https://www.cornerstoneresults.com Results for Business Fri, 10 May 2019 15:00:19 +0000 en-US hourly 1 10 Ways to Improve Your Customers Relationships https://www.cornerstoneresults.com/ten-ways-to-improve-your-customers-relationships/ Wed, 04 Nov 2015 03:57:28 +0000 http://www.cornerstoneresults.com/?p=591 12 Sure-Fire Steps to Improve Your Retail Sales http://www.businessknowhow.com/marketing/improve-sales.htm#new_tab Sun, 08 Nov 2015 00:50:49 +0000 http://www.cornerstoneresults.com/?p=704 6 Ways to Get Customer Feedback http://www.businessknowhow.com/marketing/customer-feedback.htm#new_tab Wed, 04 Nov 2015 03:30:56 +0000 http://www.cornerstoneresults.com/?p=583 7 Things to Never Tell Your Customer https://www.cornerstoneresults.com/seven-things-to-never-tell-your-customer/ Wed, 04 Nov 2015 03:33:07 +0000 http://www.cornerstoneresults.com/?p=585 A New Take on an Old Faithful Technology — Point of Sale Technology & the Cash Register https://www.cornerstoneresults.com/a-new-take-on-an-old-faithful-technology-point-of-sale-technology-the-cash-register/ Sun, 27 Mar 2016 23:21:45 +0000 http://www.cornerstoneresults.com/?p=2840 Are You Making the Most of Your Customer Database? https://www.cornerstoneresults.com/making-the-most-of-your-customer-database/ Tue, 03 Nov 2015 04:26:52 +0000 http://www.cornerstoneresults.com/?p=555 Audit Your Customer Service Strategies https://www.cornerstoneresults.com/audit-your-customer-service-strategies/ Sat, 07 Nov 2015 21:02:59 +0000 http://www.cornerstoneresults.com/?p=663 Avoid the Four Perils of CRM https://www.cornerstoneresults.com/avoid-the-four-perils-of-crm/ Wed, 04 Nov 2015 02:14:46 +0000 http://www.cornerstoneresults.com/?p=563 Can You Deliver Customer Service Via E-Mail? https://www.cornerstoneresults.com/can-you-deliver-customer-service-via-e-mail/ Sat, 07 Nov 2015 21:12:48 +0000 http://www.cornerstoneresults.com/?p=666 Can You Really Create Customers for Life? https://www.cornerstoneresults.com/can-you-really-create-customers-for-life/ Sat, 07 Nov 2015 21:22:11 +0000 http://www.cornerstoneresults.com/?p=669 Create Your Own Customer Service Strategy https://www.cornerstoneresults.com/create-your-own-customer-service-strategy/ Sat, 07 Nov 2015 21:35:50 +0000 http://www.cornerstoneresults.com/?p=673 Creating a Great Business Card http://www.entrepreneur.com/article/71900#new_tab Sun, 08 Nov 2015 21:10:56 +0000 http://www.cornerstoneresults.com/?p=740 Creating Just the Right Atmosphere for Your Customer https://www.cornerstoneresults.com/RefLib/KnlgeBk/c_csrv_img_creating_the_right_atmosphere.pdf#new_tab Sun, 08 Nov 2015 22:10:56 +0000 http://www.cornerstoneresults.com/?p=747 CRM – The Comeback King https://www.cornerstoneresults.com/crm-the-comeback-king/ Wed, 04 Nov 2015 02:52:10 +0000 http://www.cornerstoneresults.com/?p=568 Customer Feedback: How To Ask For And Implement It https://www.cornerstoneresults.com/customer-feedback-how-to-ask-for-and-implement-it/ Thu, 29 Dec 2016 16:01:10 +0000 http://www.cornerstoneresults.com/?p=3710 Customer Loyalty – A New Look https://www.cornerstoneresults.com/customer-loyalty-a-new-look/ Sat, 07 Nov 2015 03:30:55 +0000 http://www.cornerstoneresults.com/?p=610 Customer Loyalty – Why Now More than Ever Focus on What We Have? http://www.inc.com/magazine/19970901/1315.html#new_tab Sat, 07 Nov 2015 03:46:27 +0000 http://www.cornerstoneresults.com/?p=616 Customer Loyalty Programs Can Be Valuable for Small  Businesses https://www.cornerstoneresults.com/customer-loyalty-programs-can-be-valuable-for-small-businesses/ Sat, 07 Nov 2015 04:01:52 +0000 http://www.cornerstoneresults.com/?p=620 Customer Loyalty Programs for Small Companies https://www.cornerstoneresults.com/RefLib/KnlgeBk/c_csat_customer_loyalty_programs_for_small_companies.pdf#new_tab Sat, 07 Nov 2015 14:56:13 +0000 http://www.cornerstoneresults.com/?p=625 Customer Relationship Management in Plain English https://www.cornerstoneresults.com/customer-relationship-management-in-plain-english/ Wed, 04 Nov 2015 02:36:14 +0000 http://www.cornerstoneresults.com/?p=566 Customer Satisfaction – Really Delight Your Customers https://www.cornerstoneresults.com/customer-satisfaction-really-delight-your-customers/ Sat, 07 Nov 2015 15:12:02 +0000 http://www.cornerstoneresults.com/?p=633 Customer Satisfaction Improvement Program Process Diagram https://www.cornerstoneresults.com/RefLib/KnlgeBk/c_csat_improvement_process_map.pdf#new_tab Sat, 07 Nov 2015 15:07:47 +0000 http://www.cornerstoneresults.com/?p=631 Customer Service Needs Assessment Form https://www.cornerstoneresults.com/RefLib/KnlgeBk/c_csrv_needs_form.pdf#new_tab Sat, 07 Nov 2015 21:45:27 +0000 http://www.cornerstoneresults.com/?p=676 Customer Service Standards – It’s What Customers Want https://www.cornerstoneresults.com/customer-service-standards-its-what-customers-want/ Sat, 07 Nov 2015 21:53:12 +0000 http://www.cornerstoneresults.com/?p=678 Danger Signals from Your Clients https://www.cornerstoneresults.com/danger-signals-from-your-clients/ Sat, 07 Nov 2015 15:48:25 +0000 http://www.cornerstoneresults.com/?p=638 Do You Need CRM? https://www.cornerstoneresults.com/do-you-need-crm/ Wed, 04 Nov 2015 03:00:19 +0000 http://www.cornerstoneresults.com/?p=570 Don’t Let Customer Service Be Your Downfall http://www.onlinebusadv.com/index.php?PAGE=187#new_tab Sat, 07 Nov 2015 21:55:21 +0000 http://www.cornerstoneresults.com/?p=682 Employee – Customer Idea Suggestion Card from San Juan Regional Medical Center https://www.cornerstoneresults.com/RefLib/KnlgeBk/c_csat_SJRMC_suggestion_card.pdf#new_tab Sat, 26 Mar 2016 01:49:22 +0000 http://www.cornerstoneresults.com/?p=2738 Employee Suggestion-Idea Card from Kroger’s Store https://www.cornerstoneresults.com/RefLib/KnlgeBk/c_csat_Kroger_employee_suggestion_card.pdf#new_tab Sat, 07 Nov 2015 19:48:08 +0000 http://www.cornerstoneresults.com/?p=640 Employee Suggestion-Idea Card from SJ Regional Medical Center https://www.cornerstoneresults.com/RefLib/KnlgeBk/c_csat_SJRMC_suggestion_card.pdf#new_tab Sat, 07 Nov 2015 19:49:55 +0000 http://www.cornerstoneresults.com/?p=642 Even Negative Feedback can be Valuable https://www.cornerstoneresults.com/479-2/ Thu, 29 Oct 2015 21:51:02 +0000 http://www.cornerstoneresults.com/?p=479 Everyone Wins with a Customer Advisory Board https://www.cornerstoneresults.com/everyone-wins-with-a-customer-advisory-board-2/ Sat, 23 Jan 2016 16:46:33 +0000 http://www.cornerstoneresults.com/?p=2007 First Impressions Count — Add Them Up https://www.cornerstoneresults.com/first-impressions-count-add-them-up/ Sun, 08 Nov 2015 23:02:19 +0000 http://www.cornerstoneresults.com/?p=751 For Openers — Five Ways to Greet Walk-In Customers and Boost Sales http://www.businessknowhow.com/marketing/openers.htm#new_tab Sat, 07 Nov 2015 22:00:27 +0000 http://www.cornerstoneresults.com/?p=684 Gen-X is Getting Older https://www.cornerstoneresults.com/gen-x-is-getting-older/ Sat, 23 Jan 2016 17:03:31 +0000 http://www.cornerstoneresults.com/?p=2013 Guaranteed Growth – A Case Study in the Power of Keeping Your Word to Customers https://www.cornerstoneresults.com/RefLib/KnlgeBk/c_gua_guaranteed_growth.pdf#new_tab Sun, 08 Nov 2015 01:01:31 +0000 http://www.cornerstoneresults.com/?p=709 How to Calculate the Lifetime Value of a Client https://www.businessknowhow.com/manage/client-value.htm#new_tab Fri, 10 May 2019 15:00:19 +0000 https://www.cornerstoneresults.com/?p=3986 How to Develop a Long-Range CRM Strategy https://www.cornerstoneresults.com/RefLib/KnlgeBk/slsmgt_sellskills_how_to_develop_a_long-range_CRM_strategy.pdf#new_tab Mon, 04 Apr 2016 03:45:55 +0000 http://www.cornerstoneresults.com/?p=3092 How to Get Your Customers to Say “WOW” https://www.cornerstoneresults.com/how-to-get-your-customers-to-say-wow/ Sat, 07 Nov 2015 20:00:12 +0000 http://www.cornerstoneresults.com/?p=645 Instilling a Customer-Driven Culture http://www.onlinebusadv.com/index.php?PAGE=33#new_tab Sat, 07 Nov 2015 22:02:42 +0000 http://www.cornerstoneresults.com/?p=687 Keeping Customers when Things Go Wrong: Five Keys to Turning Upset Customers into Fans http://www.businessknowhow.com/marketing/keepingcust.htm#new_tab Fri, 30 Oct 2015 01:40:54 +0000 http://www.cornerstoneresults.com/?p=469 Keeping Satisfied and Profitable Customers https://www.cornerstoneresults.com/keeping-satisfied-and-profitable-customers/ Sat, 07 Nov 2015 20:07:48 +0000 http://www.cornerstoneresults.com/?p=648 Kroger Grocery’s Play-by-Play Brochure to Keep Customers Coming Back https://www.cornerstoneresults.com/RefLib/KnlgeBk/c_csat_Kroger_%20play-by-play_to_keep_customers_coming_back.pdf#new_tab Sat, 07 Nov 2015 20:30:26 +0000 http://www.cornerstoneresults.com/?p=658 Listen and Earn! https://www.cornerstoneresults.com/RefLib/KnlgeBk/c_listen_listen_and_earn.pdf#new_tab Mon, 09 Nov 2015 03:59:01 +0000 http://www.cornerstoneresults.com/?p=766 Make Your First Impression a Good One https://www.cornerstoneresults.com/make-your-first-impression-a-good-one/ Mon, 09 Nov 2015 03:49:39 +0000 http://www.cornerstoneresults.com/?p=759 Margaritas or Lemonade? Great Customer Service is About Small Details http://www.businessknowhow.com/manage/grcustsvc.htm#new_tab Sat, 07 Nov 2015 22:04:28 +0000 http://www.cornerstoneresults.com/?p=689 Mystery Shopper Sample Form – An Ice Cream Store https://www.cornerstoneresults.com/RefLib/KnlgeBk/c_csrv_mystery_shopper_form_sample.pdf#new_tab Sat, 07 Nov 2015 22:06:10 +0000 http://www.cornerstoneresults.com/?p=691 Phone Answering Tips to Win Business http://sbinfocanada.about.com/cs/management/qt/telephonetips.htm#new_tab Mon, 09 Nov 2015 04:01:41 +0000 http://www.cornerstoneresults.com/?p=770 Phrases That Pay: Simple Statements That Increase Your Perceived Value http://www.businessknowhow.com/marketing/phrasespay.htm#new_tab Sat, 07 Nov 2015 22:08:03 +0000 http://www.cornerstoneresults.com/?p=693 Prepare Well When Changing Your Business Name https://www.cornerstoneresults.com/prepare-well-when-changing-your-business-name/ Sun, 22 Nov 2015 15:48:59 +0000 http://www.cornerstoneresults.com/?p=970 Providing Quality Customer Service is a Key for Success https://www.cornerstoneresults.com/providing-quality-customer-service-is-a-key-for-success/ Sat, 07 Nov 2015 22:13:37 +0000 http://www.cornerstoneresults.com/?p=695 Reaching Out to Clients Pays Dividends https://www.cornerstoneresults.com/reaching-out-to-clients-pays-dividends/ Sat, 07 Nov 2015 22:21:23 +0000 http://www.cornerstoneresults.com/?p=697 Secrets to Boosting Your Sales with CRM – an eBook https://www.cornerstoneresults.com/RefLib/KnlgeBk/c_crm_ebook_secrets_to_boosting_sales_w_CRM.pdf#new_tab Wed, 04 Nov 2015 03:23:50 +0000 http://www.cornerstoneresults.com/?p=581 Teaching Customer Service Reps the Art of Listening http://www.businessknowhow.com/marketing/artlisten.htm#new_tab Mon, 09 Nov 2015 04:00:17 +0000 http://www.cornerstoneresults.com/?p=768 Test Your Telephone Effectiveness: Find Out if Your Phone Practices are Winning or Losing Customers http://www.businessknowhow.com/marketing/testphone.htm Mon, 09 Nov 2015 04:03:22 +0000 http://www.cornerstoneresults.com/?p=772 The Best Loyalty Money Can Buy https://www.cornerstoneresults.com/the-best-loyalty-money-can-buy/ Sat, 07 Nov 2015 03:39:11 +0000 http://www.cornerstoneresults.com/?p=614 The Big “If” in Conducting a Client Survey https://www.cornerstoneresults.com/RefLib/KnlgeBk/mrkt_re_big_if_in_surveys.pdf#new_tab Sat, 23 Jan 2016 17:20:32 +0000 http://www.cornerstoneresults.com/?p=2022 The Four Phases of CRM https://www.cornerstoneresults.com/the-four-phases-of-crm-evolution/ Wed, 04 Nov 2015 03:17:43 +0000 http://www.cornerstoneresults.com/?p=578 The Shocking Truth About Image – 4 Bizarre Reasons Customers May Not Like You http://www.businessknowhow.com/growth/image.htm#new_tab Mon, 09 Nov 2015 03:51:47 +0000 http://www.cornerstoneresults.com/?p=762 The Time for Customer Alignment Is Now: Is Your Company Ready? https://www.cornerstoneresults.com/RefLib/KnlgeBk/c_csrv_time_for_customer_alignment.pdf#new_tab Sun, 08 Nov 2015 00:32:17 +0000 http://www.cornerstoneresults.com/?p=700 Turn Customer Complaints Into More Sales http://www.businessknowhow.com/marketing/custcomplaint.htm#new_tab Fri, 30 Oct 2015 03:59:02 +0000 http://www.cornerstoneresults.com/?p=483 What a Business Can Learn from Its Customers https://www.cornerstoneresults.com/what-a-business-can-learn-from-its-customers/ Sat, 07 Nov 2015 20:25:14 +0000 http://www.cornerstoneresults.com/?p=653 What a Business Can Learn From Its Customers https://www.cornerstoneresults.com/what-a-business-can-learn-from-its-customers-2/ Sat, 23 Jan 2016 17:27:29 +0000 http://www.cornerstoneresults.com/?p=2025 What to Do When You Lose a Major Client https://www.cornerstoneresults.com/what-to-do-when-you-lose-a-major-client/ Sun, 08 Nov 2015 00:56:21 +0000 http://www.cornerstoneresults.com/?p=706 What to Do When You Lose a Major Client https://www.cornerstoneresults.com/what-to-do-when-you-lose-a-major-client-2/ Sat, 26 Mar 2016 19:18:54 +0000 http://www.cornerstoneresults.com/?p=2765 Writing Questionnaires That Work https://www.cornerstoneresults.com/writing-questionnaires-that-work/ Sat, 23 Jan 2016 17:34:51 +0000 http://www.cornerstoneresults.com/?p=2028 Your Business Card – In Wallets or Wastebaskets? https://www.cornerstoneresults.com/your-business-card-in-wallets-or-wastebasket/ Sun, 08 Nov 2015 21:59:39 +0000 http://www.cornerstoneresults.com/?p=742 Your Business Is On Trial and the Judge Is Your Customer http://www.businessknowhow.com/marketing/trial.htm#new_tab Sat, 07 Nov 2015 20:33:03 +0000 http://www.cornerstoneresults.com/?p=661 Your Business Is On Trial and the Judge Is Your Customer http://www.businessknowhow.com/marketing/trial.htm#new_tab Sun, 08 Nov 2015 00:33:48 +0000 http://www.cornerstoneresults.com/?p=702 Your Image Needs Constant Attention https://www.cornerstoneresults.com/your-image-needs-constant-attention/ Mon, 09 Nov 2015 03:57:49 +0000 http://www.cornerstoneresults.com/?p=764